Privacy Policy for Hey Let’s Organize
Originally Published: August 27, 2024
Last Updated: September 1, 2024
1. Introduction
Welcome to Hey Let’s Organize. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you enroll in and participate in our website, digital courses, products, and online communities.
This Privacy Policy is for Hey Let’s Organize and related courses (including the Plan-Ahead Christmas products).
2. Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, billing information, address, country, external ID, date of birth, and gender
- Course progress: Completion status, quiz results, assignments submitted
- Technical data: IP address, browser type, device information
- Usage data: How you interact with course materials and our website
3. How We Use Your Information
We use your information to:
- Provide and manage the course
- Improve our content and user experience
- Communicate with you about course updates and related offerings
- Process payments and prevent fraud
- Market and advertise our website and offers
4. Data Storage and Security
While we strive to keep your data secure, no method of transmission or storage over the internet is 100% guaranteed to be secure. There is always some inherent risk involved when storing or sharing data online. Hey Let’s Organize will take reasonable steps to safeguard your information, but we cannot be held responsible for any data loss, alteration, or unauthorized access that may occur despite our security measures.
5. Third-Party Services
Our website, courses, or products may utilize various third-party services to enhance functionality, improve user experience, advertise, and manage certain aspects of course delivery. These services include, but are not limited to:
a) Course Hosting Platform: We use Systeme.io to host and deliver our course content. This platform collects and processes user data according to its own privacy policy, which can be found at https://systeme.io/privacy-policy.
b) Payment Processing: To handle course payments securely, we use Stripe and/or Paypal. When you make a purchase, your payment information is processed directly by this service. We do not store your full credit card details on our servers. Please refer to Stripe’s privacy policy at https://stripe.com/privacy and Paypal’s privacy policy at https://www.paypal.com/myaccount/privacy/privacyhub for more information on how they handle your financial data.
c) Analytics: We may use Google Analytics to gather information about course usage and performance. This helps us understand how students interact with our content and where we can make improvements. These tools collect anonymized data about your behavior within the course, such as pages visited and time spent on various sections. Please refer to Google’s privacy policy at https://policies.google.com/privacy?hl=en for more information on how they handle your data.
d) Email Marketing: To keep you informed about course updates, new offerings, and relevant content, we may use email marketing services like Systeme.io, Convertkit, and Mailchimp. These services process your email address and track email engagement (opens, clicks) to help us provide more relevant communications. Please refer to Systeme.io’s privacy policy at https://systeme.io/privacy-policy, Convertkit’s privacy policy at https://convertkit.com/privacy, and Mailchimp’s privacy policy at https://www.intuit.com/privacy/statement/ for more information on how they handle your data.
e) Customer Support: We use Google Mail to manage customer inquiries and messages. If you contact our support team, your communication and any personal information you provide will be stored in this system. Please refer to Google’s privacy policy at https://policies.google.com/privacy?hl=en for more information on how they handle your data.
f) Video Hosting: For any video content within the course, we may use services such as Vimeo to ensure smooth playback and track viewing statistics.
g) Website Platform & Hosting: This website utilizes a GoDaddy domain and the website is run through WordPress. Please refer to GoDaddy’s privacy policy at https://www.godaddy.com/legal/agreements/privacy-policy and WordPress’s privacy policy at https://wordpress.org/about/privacy/ for more information on how they handle your data.
h) Advertising: We use advertising platforms, specifically Facebook (Meta) Ads and Pinterest Ads, to promote our website, courses, and products. This involves the following data practices:
Facebook Advertising: We may use Facebook’s advertising tools, including the Facebook Pixel, to deliver targeted ads and measure their effectiveness. This means:
- We may share some of your data (such as email address) with Facebook for audience matching.
- The Facebook Pixel on our website collects data about your actions (e.g., visiting our site, signing up for the course).
- This data helps us show you relevant ads on Facebook and Instagram.
- We may use Facebook’s retargeting features to show ads to people who’ve interacted with our site or course.
Pinterest Advertising: Similarly, we use Pinterest’s advertising tools to reach potential students. This includes:
- Using the Pinterest Tag on our website to track conversions and build audiences.
- Sharing data like email addresses to create targeted audiences on Pinterest.
- Using your interactions with our pins and website to refine our ad targeting.
For both platforms:
- Your interactions with our ads (views, clicks) are recorded by the platforms.
- Both Facebook and Pinterest have their own privacy policies detailing how they use this data. Please refer to Facebook’s privacy policy at https://www.facebook.com/privacy/policy/ and Pinterest’s privacy policy at https://policy.pinterest.com/en/privacy-policy for more information on how they handle your data.
It’s important to note that while we carefully select our third-party service providers and only work with reputable companies, each of these services operates under its own privacy policy and terms of service. We encourage you to review the privacy policies of these third-party services for more detailed information on how they collect, use, and protect your data.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain data processing
Please contact us at hello@heyletsorganize.com with any questions.
7. Changes to This Policy
We may update this policy periodically. Please check back for any changes.
8. Contact Us
If you have questions about this privacy policy, please contact us at hello@heyletsorganize.com.